Bluewave Server Monitoring and Maintenance Service

Bluewave provides server maintenance which includes the regular checking of critical components to ensure clients get the best possible value from their Terminal Server over the longer term.

We do this by remotely completing a Server Check and Maintenance Service designed to:

1. Ensure the best possible speed & reliability when accessing applications by...
• Completing a disk defragmentation to ensure rapid software access to data
• Assessing the server's event log to identify any potential problems
• Ensuring RAM usage is not greater than 90% of the installed RAM
• Checking available hard drive space is within limits
• Completing a server restart when required
2. Ensure the least exposure to external threats including AntiVirus and Spyware by...
• Completing a full AntiVirus Scan of the server
• Completing a full Windows Defender Scan
• Completing Windows Update/Security Patches
• Completing network firewall updates
• Ensuring the firewall is still providing port based intrusion protection
3. Ensure regular backup processes are maintained by...
• Manually checking the backup software logs and advising if any backups that were scheduled since the last check did not complete successfully
4. Ensure you are fully informed about the health of your server by...
• Providing a server health report via email which summarises your check and maintenance and recommends if any proactive actions should be taken.